Are You Struggling with Medicare?
If you are one of the millions of Americans who rely on Medicare for your health care needs, you may be facing some challenges and frustrations with the program. Medicare is a complex and often confusing system that can leave you feeling overwhelmed, underinsured, or overcharged.
Some of the common problems that Medicare beneficiaries face include:
Fraud and Abuse
Medicare loses billions of dollars every year to fraudulent claims, billing errors, and scams that target seniors. You may be paying for services or equipment that you never received, or that were not medically necessary. You may also be at risk of identity theft or financial exploitation if you share your personal or Medicare information with unscrupulous callers or websites.
Limited Choice
Medicare offers different types of plans, such as Original Medicare, Medicare Advantage, and Medicare Supplement (Medigap). However, not all plans are available in every area, and not all providers accept every plan. You may have difficulty finding a plan that meets your needs, preferences, and budget. You may also have to switch plans or providers if your situation changes or if your plan changes its network, benefits, or costs.
Gaps in Coverage
Medicare does not cover everything. You may have to pay out-of-pocket for services or items that are not covered by your plan, such as dental care, vision care, hearing aids, long-term care, or prescription drugs. You may also face high deductibles, coinsurance, and copayments that can add up quickly.
Lack of Digital Literacy
Many people on Medicare lack internet access and digital skills, which can limit their ability to access health information, compare plans, communicate with providers, and manage their benefits online. This can lead to worse health outcomes, higher costs, and lower satisfaction.
We Can Help with That!
Compare Plans
We help you compare different Medicare plans based on your needs, preferences, and budget. We show you the pros and cons of each option, and help you find the best value for your money.
Use Your Benefits
We help you use your plan benefits to get the care and services you need. We help you find providers that accept your plan, schedule appointments, fill prescriptions, file claims, and more.
Enroll in A Plan
We help you enroll in the plan of your choice online, over the phone, or in-person. We handle all the paperwork and details for you, and make sure you don’t miss any deadlines or requirements.
Resolve Issues
We help you resolve any issues or problems that may arise with your plan or provider. We help you appeal denials, report fraud, request refunds, change plans, and more.
Our Our Proven Process for Finding the Right Plan for You!
Educate
We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.
Evaluate
Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.
Enroll
Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!
Educate
We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.
Evaluate
Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.
Enroll
Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!
Download Our Step-by-Step Guide
Let’s be real—Medicare can be confusing. There are deadlines to meet, plans to compare, and choices that can seriously impact your coverage and costs. That’s exactly why we put together this step-by-step guide to help make sense of it all. We’ll walk you through what you need to do, when to do it, and how to avoid common mistakes. Medicare doesn’t have to be stressful. Use this guide to stay on track, and if you ever need help, the CRM Group is here to make sure you get the coverage that works best for you!
some of our appointed carriers
Contact Us
Have some questions or just want to talk to a real person? We'd love to get in touch with you!
Contact UsCome by for a Visit!
Meridian, ID 83642
Don't Just Take Our Word for It!
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Coreen Myers
"Chad makes everything easier to understand and always gives helpful information regarding my policy, coverage and changes to them."
vonna donovan
"Chad an his team are very helpful and knowledgeable. They are personable and responsible to my needs."
Barbara Kisley
"Chad is very knowledgeable about the insurance plans and helps making a choice so much easier. He is friendly, makes understanding the numerous options easy and worth every minute of the time spent with him. As the market and options change each year, Chad has helped us navigate new choices. I highly recommend Chad to anyone needing to make Medicare insurance decisions!!"
Kat Shumway
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Brian Weibye
"When I began researching my options for Medicare in 2023 I realized a lot of the agents one speaks to are out of State. Many of the agents didn’t seem to care about me. Here’s the price, take it or leave it. I decided I wanted to find an Agent who served the Treasure Valley. I contacted Chad MacDonald, at CRM Group. He was very friendly and answered all my preliminary questions. Made an appointment and met him at his office. He throughly covered my questions and went over the legal disclosures. On renewal this year I needed to make a change in my coverage. Contact my local agent Chad Macdonald and he went over the options with me. The new policy is now in place. I highly recommend Chad Macdonald at CRM Group."
David Wood
"I went to Chad for help for my mother who’s on Medicare. Chad was extremely easy to talk to and very knowledgeable. I have acute anxiety….especially when around new people, as soon as I entered I was immediately greeted and treated with kindness till I left. I 100% recommended this office.."
Michelle Bright-Ayala
"I am extremely disappointed with my experience with Mason. As a company in the health insurance industry, you’d expect them to treat all customers with dignity and fairness. However, their blatant lack of respect and discriminatory practices left me feeling unwelcome and undervalued. From the unprofessional interactions I had with their representatives to their dismissive attitudes toward people from diverse backgrounds, it’s clear this company lacks proper training in cultural sensitivity and customer care. Health insurance is about providing security and support to everyone, but they seem to operate with bias that has no place in such a critical industry. COMPASSION is what they claim to have. If you’re looking for an inclusive, reliable provider, I’d strongly recommend you take your business elsewhere. Companies like this don’t deserve the trust—or money—of hardworking individuals who expect to be treated equally."
Neketa Jhada
"Chad is the best Medicare advisor ever. He knows how to find the best plan for your needs. He works tirelessly to help his clients. We have recommended him to so many people and they think the same thing"
Wendy Gallagher
"When I called Chad to help with insurance he was more than helpful. He answered all my questions. If he wasn't available his assistant answered all my questions. Than you for your help."
Renah Call
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Linda Haas
"Chad is awesome! I am so glad I met him. I have given his name to at least 7 friends and family members, who in turn have also gien them Chad contact info. HE'S THAT PERSONABLE, CARING AND VERY INFORMITIVE AS TO WHAT HE DOES. He is great at returning calls and answering questions. ( if he is unavailable, one of his group cals us and they too are awesome............... LOVE YOU CHAD!"
Donna Gallion
"I have worked with CRM Group for 8 years and they have been amazing! So helpful and explain everything when I’ve had questions! I’d highly recommend them!"
Carol Waldrip
"Chad is very knowledgeable and easy to work with! He is our go to guy for navigating the confusing medicare supplements. His memos help us know what is going on."
Monic
"Chad McDonald is helpful and knowledgeable with our AARP Advantage health insurance plan. I highly recommend him for all your health insurance needs."
Sherrie Farner
"Zack Askelson, as our Medicare health care insurance agent, worked with us to get the best health care insurance. The policy we chose, UnitedHealthcare UCard, will cut my huge dental bill in half. So, thank you, Zack."
Patsy Lorimer
"I found Chad to be very honest and professional. I am completely satisfied with the decision we made after his explanation how health insurance works. I can recommend Chat without a doubt."
Johanna Schaap
"He’s the best Medicare advisor! Thank you Chad!!"
KariLynn Reeves
"Chad’s honesty and professional approach made an impression on me. I can highly recommend this office."
Herman Schaap
"ChadMcDonald and his team have been prompt, caring and professional! Nothing but 5 stars 🌟 service I feel fortunate to have found! Word of mouth Referred by a close friend 🧡 That's the best 👌 references in my book!"
Amy Eden
"Chad and the rest of CRM group are friendly and very knowledgeable. They can help with all your insurance needs, whatever they may be. Dealing with Chad is a positive experience."
Mike Levet
"Our experience with Zack was very good! Great customer service at every step. He took the time needed to explain our options and followed up with us well. Can without reservation recommend Zack to those needing education or any other assistance in regard to the ever-changing landscape of Medicare."
Cindy Gildesgaard
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Jo Ballard
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Melinda Hurtado
"Chad McDonald with CRM Group, LLC had been the best agent I've ever had the pleasure of working with. He cares about his work and his clients and on numerous occasions has gone above and beyond what is required to serve my interests and needs. He is not only my agent but also a friend. I highly recommend Chad for your health insurance needs, Sincerely, Steve Padoris"
Stephen Padoris
"Zack Askelson has been so helpful as I needed to change my Medicare plan. He asked what my needs were then had several plans I could choose from. He listens and is genuinely interested and cares about my needs."
Sue Bittle-Russell
"I've been very happy with Chad's help would recommend him to anyone"
cletis nason
"Chad is an agent that cares about his clients."
Robert Stave
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Erik Gabrielson
"They are always looking out for me. They note changes, good or bad and if bad, make recommendations for change. Nice friendly staff and can get replies in a timely manner. If you need help, they are the people to talk to for action!"
Jerry Bongiorno
