If you are one of the millions of Americans who rely on Medicare for your health care needs, you may be facing some challenges and frustrations with the program. Medicare is a complex and often confusing system that can leave you feeling overwhelmed, underinsured, or overcharged.
Some of the common problems that Medicare beneficiaries face include:
Medicare loses billions of dollars every year to fraudulent claims, billing errors, and scams that target seniors. You may be paying for services or equipment that you never received, or that were not medically necessary. You may also be at risk of identity theft or financial exploitation if you share your personal or Medicare information with unscrupulous callers or websites.
Medicare offers different types of plans, such as Original Medicare, Medicare Advantage, and Medicare Supplement (Medigap). However, not all plans are available in every area, and not all providers accept every plan. You may have difficulty finding a plan that meets your needs, preferences, and budget. You may also have to switch plans or providers if your situation changes or if your plan changes its network, benefits, or costs.
Medicare does not cover everything. You may have to pay out-of-pocket for services or items that are not covered by your plan, such as dental care, vision care, hearing aids, long-term care, or prescription drugs. You may also face high deductibles, coinsurance, and copayments that can add up quickly.
Many people on Medicare lack internet access and digital skills, which can limit their ability to access health information, compare plans, communicate with providers, and manage their benefits online. This can lead to worse health outcomes, higher costs, and lower satisfaction.
We help you compare different Medicare plans based on your needs, preferences, and budget. We show you the pros and cons of each option, and help you find the best value for your money.
We help you use your plan benefits to get the care and services you need. We help you find providers that accept your plan, schedule appointments, fill prescriptions, file claims, and more.

We help you enroll in the plan of your choice online, over the phone, or in-person. We handle all the paperwork and details for you, and make sure you don’t miss any deadlines or requirements.
We help you resolve any issues or problems that may arise with your plan or provider. We help you appeal denials, report fraud, request refunds, change plans, and more.

We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.
Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.


Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!

We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.

Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.

Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!

Let’s be real—Medicare can be confusing. There are deadlines to meet, plans to compare, and choices that can seriously impact your coverage and costs. That’s exactly why we put together this step-by-step guide to help make sense of it all. We’ll walk you through what you need to do, when to do it, and how to avoid common mistakes. Medicare doesn’t have to be stressful. Use this guide to stay on track, and if you ever need help, the CRM Group is here to make sure you get the coverage that works best for you!





















































Have some questions or just want to talk to a real person? We'd love to get in touch with you!
Contact Us"Cody was very thorough in looking over and considering all of my needs when helping me consider my Medicare supplement options. He took the time to review all of my medications and which plans may not cover. His comprehensive review will save me about $400 per month. Thank you Cody for your great expertise and time taking care of me."
"My insurance broker was excellent"
"We have had Eldon Sorenson as our Medicare agent for 3 yrs. He is always very thorough and helps us choose the plan that fits our needs and meets our expectations. He is always available if we have a questions. We just give him a call and he gets right back to us. I would recommend Eldon to anyone who is looking for a dependable agent."
"Shelly McKee is a very knowledgeable agent. She tries so hard to get a policy that fits my needs."
"Shelly is great to work with and she studies your individual situation and works to find the right plan. She checks all of your doctors and all of your medications to see which plan will do the best for you. She stays informed on new plans, changes in plans, new developments in the industry and walks us through it all. We are convinced she is the best."
"Mark always has the most amazing service. He is timely, patient, thorough and always has our best interest at heart. He is honest and transparent. Highly recommend recommended."
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"Chad has been our agent for many years and he has always been available for questions . We trust him to handle our insurance needs with professional services. He looks out for us and keeps us both price wise and needs wise. I recommend him as your agent."
"I had an appointment with Keaton Lewis to discuss setting up a Medicare advantage plan. He was very helpful and made it easy for me to pick the best plan for me. I would highly recommend him."
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"We spoke with Chad. He was very professional and knowledgable. Hes helping to guide us. He has helped alot and followed up. Were glad we found CRM"
"Very professional. Willing to answer all of my questions"
"Eldon walked us through the different Medicare health insurance programs step-by-step. He was extremely helpful and extremely kind."
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"My husband worked with Robin to select a Medicare plan that suits his needs and lifestyle. Robin was extremely knowledgeable, helpful and personable with the entire experience. She was able to answer all the questions we both had to our satisfaction. The process was smooth and efficient. If you are in need of someone to assist you in your insurance needs, we both highly recommend Robin!"
"Kyle is very knowledgeable and patient, he explained our options thoroughly, answered all our questions to our satisfaction. We believe we now have the best health care options that are available to us, thank you Kyle!"
"Very helpful and extremely clear"
"Todd is excellent at what he does. He has a servants heart and that is why he is excellent at what he does in helping people make the right choice for choosing a supplemental insurance."
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"Chad is very knowledgeable and so helpful. I am delighted with his timely response and warm kindness. I highly recommend Chad for your insurance needs."
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"Chad is a great guy. He's very knowledgeable about Medicare. We have been with him since 2015. We had so many questions at the beginning and he was always willing to answer them. Many times sitting down with us for what seemed to be hours. If your looking for someone to help you through the muddled mess of Medicare, Chad is your man."
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"Keaton walked me through and clarified confusing process if enrolling in Medicare and Medicare supplements. He was personable, active listener and professional. I left feeling all questions answered and comforted that I am now properly enrolled in the best program for me. Thank you Keaton."
"Todd was a life saver. He was an enormous help to me after I lost my medicaid coverage and my dual plan through Molina. He went above and beyond to get me on another plan at the very last minute. All of this is very confusing to me and I never would have gotten through it without his help"