Are You Struggling with Medicare?
If you are one of the millions of Americans who rely on Medicare for your health care needs, you may be facing some challenges and frustrations with the program. Medicare is a complex and often confusing system that can leave you feeling overwhelmed, underinsured, or overcharged.
Some of the common problems that Medicare beneficiaries face include:
Fraud and Abuse
Medicare loses billions of dollars every year to fraudulent claims, billing errors, and scams that target seniors. You may be paying for services or equipment that you never received, or that were not medically necessary. You may also be at risk of identity theft or financial exploitation if you share your personal or Medicare information with unscrupulous callers or websites.
Limited Choice
Medicare offers different types of plans, such as Original Medicare, Medicare Advantage, and Medicare Supplement (Medigap). However, not all plans are available in every area, and not all providers accept every plan. You may have difficulty finding a plan that meets your needs, preferences, and budget. You may also have to switch plans or providers if your situation changes or if your plan changes its network, benefits, or costs.
Gaps in Coverage
Medicare does not cover everything. You may have to pay out-of-pocket for services or items that are not covered by your plan, such as dental care, vision care, hearing aids, long-term care, or prescription drugs. You may also face high deductibles, coinsurance, and copayments that can add up quickly.
Lack of Digital Literacy
Many people on Medicare lack internet access and digital skills, which can limit their ability to access health information, compare plans, communicate with providers, and manage their benefits online. This can lead to worse health outcomes, higher costs, and lower satisfaction.
We Can Help with That!
Compare Plans
We help you compare different Medicare plans based on your needs, preferences, and budget. We show you the pros and cons of each option, and help you find the best value for your money.
Use Your Benefits
We help you use your plan benefits to get the care and services you need. We help you find providers that accept your plan, schedule appointments, fill prescriptions, file claims, and more.
Enroll in A Plan
We help you enroll in the plan of your choice online, over the phone, or in-person. We handle all the paperwork and details for you, and make sure you don’t miss any deadlines or requirements.
Resolve Issues
We help you resolve any issues or problems that may arise with your plan or provider. We help you appeal denials, report fraud, request refunds, change plans, and more.
Our Signature Process to Finding A Plan Suited for YOU
No two plans are alike. Consequently, enrolling into one plan could be the difference of hundreds of dollars spent more each month than by enrolling into another. Our Signature Process to EDUCATE, EVALUATE, and ENROLL ensures that our plan recommendation is truly fitted to you and your personal situation. Don't just get what all your friends have! Take advantage of our expertise to get the right plan for you!
Download Our Medicare 101
We’re not going to sugarcoat it, Medicare is complex. If you choose the wrong plans, supplemental insurance, or prescription coverages, then your budget or lifestyle will be affected. If you don’t enroll at the appropriate times and in the appropriate plans, your coverage may not even exist at the right time when you need it. Download this guide if you want to learn the basics of navigating the Medicare maze. Please remember, the CRM Group is here to help you choose the right coverages for your budget and lifestyle.
some of our appointed carriers
Contact Us
Have some questions or just want to talk to a real person? We'd love to get in touch with you!
Contact UsCome by for a Visit!
Meridian, ID 83642
Don't Just Take Our Word for It!
"Chad, was speedy and did an excellent job working on my case."
debbie kay
"I have worked with Chad for at least 6 years. He is easy to work with, and is ALWAYS up-to-date on all Medicare policies available to me. He researchs all my medical insurance needs and what policy covers them best for the least of out-of-pocket expense. He is professional yet personable. I recommend him to all my friends."
Julia Bullock
"Chad has been our insurance agent for over 2 years. He is very knowledgeable in all advantage plans and is quick to respond when you have questions. A pleasure to work with."
Kathy Copeland
"Thanks, Chad, for your expertise and assistance in choosing the best Medicare insurance for us. You are so prepared when we meet with you. We always know we are receiving the BEST advice! Tom & Sharon"
S Page
"Chad is a great insurance agent! Friendly and knows what he is talking about. Just tell him what your needs are. He researches, finds the ones that fit your needs, goes over them and helps you decide what is best for you. I put my full confidence in Chad and he has not let me down. You won't regret having Chad as your agent!"
Chelle Strech
"Chad really helped us we have been going to Chad for several years and are always pleased"
Judy McCauley
"We have worked with Chad for many years. We wouldn't want anyone else. He has helped us so much and we haven't had to worry about anything. We would highly recommend choosing Chad. He's wonderful and extremely knowledgeable."
Janice Ward
"Chad stepped in to help my family during a very difficult time that required his insurance expertise. And continues to offer the best options for my personal needs in the changing health insurance market."
Ann Cox
""
Richard
"Chad has really helped us with our insurance needs. Finding the best fit for us. He is like family"
Connie Jo McEvoy
"Chad is the best person and insurance agent you could ask for the"
Darrell Ward
""
Greg Mayhugh
"Chad has been great to work with. He always has time to answer your questions. Been working with him for 5 years"
Linda Mayhugh
"Chad has been especially helpful to us. We relocated to SW ID about 5 years ago and knew no one. I have always had a good sense of knowing people after just a few minutes and Chad impressed me almost instantly. He has proven himself to be honest and trustworthy."
James Ross
"It is a very important for my wife and I have Chad represent us. With Chad watching out for us we know we get the best coverage for lowest cost, and he is very proactive keeping us up to date on changes in the industry, etc."
Walter Connell
"Chad and his team are very knowledgeable in the insurance industry and how different policies will impact your life and specific needs. I'm glad I chose to allow CRM group to help me make decisions especially in these times where Medicare is changing. God bless CRM."
Teresa Elaine Tucker
"Chad was very helpful and took all the time I needed to choose a supplement."
Trisch Triton
"Chad is great to work with. He is responsive and knowledgeable on his product. He is both professional and entertaining!"
Pam Gerbitz
""
Linda Newell
"So glad Chad was referred to us! He made the daunting task of Medicare a simple process. His professionalism and work ethics are top notch and I recommend him to anyone needing help with their retirement supplement."
Tamera Frans
"Chad has been my insurance guy for about ten years. He has helped me to find the best insurance plan every time I've needed help to make the decision. He is knowledgeable and confident while being warm and being sure what he recommends is best for me. He answers all my questions, explains things I don't understand or gets the answers for me. He never makes me feel dumb or uninformed only welcomed and important to him. He has a great sense of humor. I would recommend him to anyone looking for a great insurance man/company."
Jo Ann Puri
"Chad is a great guy to work with. Honest and trustworthy, easy to work with. He has your interest at heart."
Larry Pitzer
"He was very helpful and helping me to find the best medical care company. I am very pleased with the way he represented my needs. I would for sure recommend talking with him in regards to getting the best medical insurance that is right for you."
liz theisen
""
Patti Ott
"Chad is highly recommended. He explains how the system works, will let you ask questions and is a friendly professional. Will definitely use his services again."
Juls
"My experience was so great. Chad explained that I will be better taken care of under this plan. He was very helpful and explained things very well"
Joan McBride
"To those who may be searching for a Good counsel on how to handle your Medicare and your first time setting up your retirement I had a recommend chat for these reasons very personable very professional friendly puts his customers first enjoys chatting to find out more about you but most of all listens good family demeanor very professional and he is funny when it comes down to showing her your options for Medicare Medicaid a very easy to understand very easy to show you why the options and why he chose what he chose leaving your agency to choose what you'll choose but most of all I love his nickname the bishop of Medicare hope you pick him have a good day."
Paul Ambeau
"Thanks for your caring and professional help with assisting my parents with their questions about their supplement insurance. You are very knowledgeable and personable!"
Wendi Bowers
"I thoroughly enjoyed meeting and working with Eldon Sorenson. I was extremely worried about my health insurance for 2025 after my insurance carrier cut back my benefits so drastically. Mr. Sorenson explained to me why all the insurance company's had cut back on their benefits and what to expect in the new year. Had it not been for him and his knowledge and patience, I would never have found coverage that has fit me so well during this insurance crisis. I'm so grateful."
Linda Loveland
"Eldon is very personable and knowledgeable and on time prepared. I was very pleased with the experience."
Gerry Petri
"Jeremy Scuffham was very patient in picking the right Medicare program and was very knowledgeable. Enjoyed working with him."
Gayle Ward
"Eldon showed me all the offerings with a nice spreadsheet. It was easy to know I was making the right choice."
Chris Howell
"Eldon Sorenson is my agent. I was looking for additional coverage for Medicare. Eldon was introduced to me by my friend who used Eldon to put together his Medicare insurance. Eldon was prompt on getting back to me and scheduling a time to meet. Since I was moving to Medicare for the first time, I had some addition questions for Eldon. He was prompt in answering the questions and he provided me with ample options to choose from. He had the pricing available for each plan and was great at looking at my Medicare part D coverage with the drugs that I take for my health. By the time he left my residence I was already signed up and the processing had begun. Eldon did a great job for me."
Jim Kerns
"Eldon Sorensen is a true Medicare agent, he makes time to come to our house and explain benefits so we have a better understanding of all the mumbo jumbo medical jargon."
Denise Ashton
"Jeremy was very professional and helpful in his ability to find me the best plan to fit my needs."
Bob Spencer
"Jeremy was kind and knowledgeable and helped my husband and I to make informed decisions about our next year of healthcare. I would highly recommend Jeremy to anyone that needs sound information to make healthcare decisions."
Julie Gray
"CRM has been crucial in making a sensible decision about selecting the correct medical insurance. Any questions we had were answered promptly and completely. They represent many insurance companies and Medicare to make sure you are properly covered for your specific needs. If needed, they even come to your home!"
Anthony “Tony” Laidlaw
"Rebecca was amazing to work with. She is very knowledgeable and put my mind at ease in my decision for Medicare. I highly recommend her!"
Peggy Olearain
"Medicare made simple by Chad McDonald... thank you from both of us!"
Holli Madsen
"Eldon is a wonderful agent. I was laid up in hospital and he came there to help me with signing up. Very flexible with appointments. He explained everything very clearly and thoroughly . Extremely happy with his service."
Kimberly Schaive
"Zack explained all benefits in great detail. I really appreciate all of his effort!"
peggy belau
"Rebecca was SO helpful. She taught me so much and clarified the confusion of Medicare. She lined out the variety of plans and then allowed me to choose. Rebecca is HIGHLY recommended."
Ronald Harrison
""
Rebecca Wright
"Zack is great to work with. He takes the time to explain how Medicare works and what is best for me. I'm just starting Medicare in November. Thank you so much for your patience."
Greg Mills
"Hi Chad, this year has been a struggle, as my doctor's have prescribed some of the top priced drugs for me. And I'm in the donut hole! Last month my copay was $1200, and this week $500. What is coming up is scarey! I know you will do your best and it's good to know some prices are coming down and no donut hole!"
Letha Essinger
"Zach was amazing! He made the whole process of choosing a plan and explaining my options straightforward. I was anxious about the whole Medicare process but Zach made it easy and painless. I highly recommend him for your insurance needs."
Peggy Flores
"Zack took his time with me and explained everything thoroughly. I have high confidence in him and his help in the future, should I need it."
Patty H
"Efficient, knowledgeable and punctual"
Ron
"Chad McDonald was very knowledgeable as he helped us find the right health insurance to meet our needs while at the same time saving us money. There was absolutely no pressure, in fact he made the whole experience fun and enjoyable! I feel comfortable in recommending him to anyone."
Val Batteen
""
sarah sparks
"Very nice professional and able to answer my questions. Rebecca help me immensely"
Melanie Heck
"I really think Todd did a great job in getting me an insurence that is right for me. Mr. Todd most of all is very professional in his work and very respectful in the way he talks to people"
Ana Samaniego
"Rebecca does all the standard things, be flexible in meeting times, show up on time, no resch3duling, etc, but she also was very supportive when it looked like there was no way to get confirmation of information needed to get signed up with a Special Enrollment Period when my company dissolved. She was awesome all around got me signed up just like she said she could. Thanks Rebecca!"
DJ Holbrook
"Mr Todd was very professional and assisted me with finding the right insurance and was very honest and upfront with me"
Takesha Chandler
"I'm making a major life change going from the working class to retirement. Thank goodness I found Chad McDonald. He helped me identify what was needed and how to decide a direction with Medicare. Helpful and fun, that is Chad."
CK Walker
"Chad McDonald is the BEST!!! He has helped us for many years, and we are so grateful for his very friendly, professional guidance!! We highly recommend him!!"
Carey Orr
"Chad has been a great agent and has answered all questions I have ever asked"
Joe Stanhouse
"Chad did an astounding job getting my signed up and discuss the options available. I would highly recommend him to anyone looking to sign up for Medicare for the first time."
Tim Ingersoll
"Excellent customer service! Knowledge and explanation was superb. Kind, empathetic and cheerful."
Sally Jones
"Working with Chad was a great experience."
richard kossak
"We appreciate you telling us about my eye care, the place I usually go to wouldn't take my Insurance because it was out of network so I went to Walmart and they were very good and took my Insurance just to let you know....I also had surgery recently and United Healthcare was great I only had to pay copay, just wanted to pass this along if anybody needed a good Insurance."
Cathy Johnson
"Since I moved to the Boise area in the Summer of 2017, I had the good fortune of meeting up with Chad McDonald for my health insurance. I appreciated his down to earth way of helping me adjust to Idaho insurance then and even more now as insurance has become more challenging. I feel like Chad to be one of the family and I trust him to always suggest the best policies because he has done his homework and knows how they compare. I highly recommend Chad for your insurance needs."
Patti Burrack
"you have always responded whenever I’ve asked for any halp or advice, and coming by my house when needed. I’m certainly happy with you as an agent - always eager to help!!"
Harriet Hayes
"Chad is excellent to work with to determine which Medicare Advantage plan works best for me. He is so patient and will do multiple comparisons to ensure I have a plan that meets my needs."
Cheryl Hudon
"known chad for many years and used him while as a business owner and now as a retired citizen. he truly has been there to help me in this transition to medicare and what i needed to insured properly thanks chad"
Bob Miller
""
Larry Stoltenberg
"Good Job"
Donald Given
"My Wife and I have worked with Chad since we moved to Idaho. He has helped us save money on our Health Insurance and is great to work with. The people in his organization are great as well."
John Waite
""
Teri Littler-frazier
"Always on top of everything."
Cathy Anderson
"I love working with Chad. He is always cheerful and most helpful for both my husband and I and my aging mother"
Ginny Galloway
"We have been with you for several years now & love the service we get. Thanks for being there for us whenever we call The Dufurs"
audrey dufur
"Well done except for a few questions."
FrancesMatthew Jones
"Wading through all of the information with Medicare is daunting. Chad is there to help a person navigate through all of the information to find the perfect plan. He had been immensely supportive and helpful to me in answering all my questions and finding a Medicare plan that is right for me. Thanks Chad!"
Stephanie Patterson
"Chad is fabulous! It is rare to find someone who cares about his clients, answers every question, follows through with information and best options. Chad and his team are wonderful to work with. We are very appreciative of the 5 star customer service provided by Chad that is caring, complete and responsive. Chad and team are 5 star in every way! Thank you, Tony & Karen"
Karen Severin
""
Sue Samson
"I LOVE working with Chad McDonald of the CRM Group!! There are so many things that come to you via phone solicitation, radio, and or TV that are confusing and threats that if you don't do this you lose that. The CRM Group sends a monthly news letter warning of the scams out there and are always there to answer my concerns. I feel like he actually has my best interest at heart."
Renee Baird Licensed Realtor
"Chad is always just a phone call away. What ever the question maybe he will find and the answer. Every year he reviews our policy and lets us know if anything better has come along."
James Bliss
"Chad has always been very helpful. He has been my agent for several years and has always taken care of whatever I have needed help with. I don’t think I could find a better agent. I will continue with CRM GROUP as I could not be more satisfied."
Karen Skoye
"I really appreciate what you have done for me. Thank you."
Rick Johnson
"Lots of information. Now for us to understand it all with the changes. Still be calling just to talk to you and looking forward to our personal visits. Nice site."
Rose Ford
"Have been using Chad since I first started getting Medicare. Love this guy, so helpful ❣️"
Diana Bauer
"Chad is a great resource for insurance needs. He advises on the best supplemental for Medicare and considers the individual's needs. Great service."
Diane Redding
