Are You Struggling with Medicare?
If you are one of the millions of Americans who rely on Medicare for your health care needs, you may be facing some challenges and frustrations with the program. Medicare is a complex and often confusing system that can leave you feeling overwhelmed, underinsured, or overcharged.
Some of the common problems that Medicare beneficiaries face include:
Fraud and Abuse
Medicare loses billions of dollars every year to fraudulent claims, billing errors, and scams that target seniors. You may be paying for services or equipment that you never received, or that were not medically necessary. You may also be at risk of identity theft or financial exploitation if you share your personal or Medicare information with unscrupulous callers or websites.
Limited Choice
Medicare offers different types of plans, such as Original Medicare, Medicare Advantage, and Medicare Supplement (Medigap). However, not all plans are available in every area, and not all providers accept every plan. You may have difficulty finding a plan that meets your needs, preferences, and budget. You may also have to switch plans or providers if your situation changes or if your plan changes its network, benefits, or costs.
Gaps in Coverage
Medicare does not cover everything. You may have to pay out-of-pocket for services or items that are not covered by your plan, such as dental care, vision care, hearing aids, long-term care, or prescription drugs. You may also face high deductibles, coinsurance, and copayments that can add up quickly.
Lack of Digital Literacy
Many people on Medicare lack internet access and digital skills, which can limit their ability to access health information, compare plans, communicate with providers, and manage their benefits online. This can lead to worse health outcomes, higher costs, and lower satisfaction.
We Can Help with That!
Compare Plans
We help you compare different Medicare plans based on your needs, preferences, and budget. We show you the pros and cons of each option, and help you find the best value for your money.
Use Your Benefits
We help you use your plan benefits to get the care and services you need. We help you find providers that accept your plan, schedule appointments, fill prescriptions, file claims, and more.
Enroll in A Plan
We help you enroll in the plan of your choice online, over the phone, or in-person. We handle all the paperwork and details for you, and make sure you don’t miss any deadlines or requirements.
Resolve Issues
We help you resolve any issues or problems that may arise with your plan or provider. We help you appeal denials, report fraud, request refunds, change plans, and more.
Our Our Proven Process for Finding the Right Plan for You!
Educate
We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.
Evaluate
Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.
Enroll
Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!
Educate
We believe the best decisions start with the right information. Medicare can be complicated, but we take the time to break it down in a way that makes sense. We’ll walk you through how it works, what your options are, and what to expect so you can move forward with confidence. No confusing jargon—just clear, honest guidance to help you make the best choice for your needs.
Evaluate
Not all Medicare plans are created equal, and what works for one person might not work for another. That’s why we take a personalized approach. We’ll go over your prescriptions, the doctors you see, and the benefits that matter most to you. From there, we narrow down your options and find the plan that gives you the coverage you need—without paying for things you don’t.
Enroll
Once you’ve found the right plan, we’ll make sure everything is set up correctly so you can start using your benefits without any hiccups. But our job doesn’t stop there. If you ever have questions, run into issues with your plan, or need to make a change, we’re here to help. You’re never on your own—we’ll be your advocate every step of the way!
Download Our Step-by-Step Guide
Let’s be real—Medicare can be confusing. There are deadlines to meet, plans to compare, and choices that can seriously impact your coverage and costs. That’s exactly why we put together this step-by-step guide to help make sense of it all. We’ll walk you through what you need to do, when to do it, and how to avoid common mistakes. Medicare doesn’t have to be stressful. Use this guide to stay on track, and if you ever need help, the CRM Group is here to make sure you get the coverage that works best for you!
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Contact Us
Have some questions or just want to talk to a real person? We'd love to get in touch with you!
Contact UsCome by for a Visit!
Meridian, ID 83642
Don't Just Take Our Word for It!
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Alfred Kuhn
"What a wonderful experience we had with Chad, he is so very helpful and willing to go the extra mile to help you out."
Barbara Nelson
"We had such a great experience working with Chad, he is so helpful and willing to go the extra mile for you."
Barbara Nelson
"Eldon is an excellant support for medicaire. He walked me thru all my options and allowed me to choose the best one for me. He is even following me ( via zoom ) to another state to support my changing coverages!"
Cyndi Waggoner
"I recently had the pleasure of working with Chad and Keaton for my health insurance needs, and the entire experience was outstanding. The process was incredibly easy, smooth, and efficient. They took the time to clearly explain my options and helped me find a plan that perfectly suited my needs. I truly appreciated how streamlined everything was. I would absolutely recommend Chad to anyone looking for a knowledgeable and helpful insurance agent!"
Jeri Jacob
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Frank Roski
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Torr Neddo
"My husband and I both were helped so much with Chad’s expertise. We sent an elderly friend to him and she was also very thankful for his help!"
Butch Amyx
"Chad at CRM group is a great professional. Covered all my interests for an advantage plan. His team is very professional. Thank you for your help Chad..."
Steven Hall
"Chad and company were very helpful and attentive with my many questions. The took care of my requests and did not try any update or pressure tactics. Very friendly and I would recommend them to everyone."
Mark Gray
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Cindy Lebeau
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Cheryl
"Eldon Sorenson has been a tremendous help in getting Steve ready for retirement. He explained everything really well and was even willing to travel to us instead of requiring us to travel to the valley multiple times. Highly recommend!"
Angela Bumgarner
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Darlene Gorostiza
"Eldon was great to explain the process for us signing up for Medicare, making this uncertain transition with complete confidence and peace of mind. He was patient and complete in answering our questions, ultimately signing up with a healthcare plan we feel will meet our health and financial needs."
Diane Harston
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Glen Harston
"Todd is the very best! He is knowledgeable and answers all your questions. He is available to work with you in your home or his office. I highly recommend as an insurance broker."
Liz S
"Keaton answers questions personally, in a timely manner. Much appreciated!"
Ross Barson
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Ronald Purcell
"It was a pleasure working with Chad to find our way around the health care industry and then again Medicare. So much easier than combing through piles of mailings and internet confusion. We never felt pressured and he was helpful getting our provider plugged into the right network for us. He went above the call to ensure we were covered and comfortable with our decisions. I would whole heartedly recommend his team's service."
Brad Pfeiffer
"My experience with Chad McDonald was very informative. I felt very comfortable with his answers. I felt he gave me the best deal I could get through my Medicare. He was very quick to answer my questions and new where to find my information. I would recommend him to anyone who has to deal with Medicare."
jeanette morris
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Coreen Myers
"Chad makes everything easier to understand and always gives helpful information regarding my policy, coverage and changes to them."
vonna donovan
"Chad an his team are very helpful and knowledgeable. They are personable and responsible to my needs."
Barbara Kisley
"Chad is very knowledgeable about the insurance plans and helps making a choice so much easier. He is friendly, makes understanding the numerous options easy and worth every minute of the time spent with him. As the market and options change each year, Chad has helped us navigate new choices. I highly recommend Chad to anyone needing to make Medicare insurance decisions!!"
Kat Shumway
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Brian Weibye
"When I began researching my options for Medicare in 2023 I realized a lot of the agents one speaks to are out of State. Many of the agents didn’t seem to care about me. Here’s the price, take it or leave it. I decided I wanted to find an Agent who served the Treasure Valley. I contacted Chad MacDonald, at CRM Group. He was very friendly and answered all my preliminary questions. Made an appointment and met him at his office. He throughly covered my questions and went over the legal disclosures. On renewal this year I needed to make a change in my coverage. Contact my local agent Chad Macdonald and he went over the options with me. The new policy is now in place. I highly recommend Chad Macdonald at CRM Group."
David Wood
"I went to Chad for help for my mother who’s on Medicare. Chad was extremely easy to talk to and very knowledgeable. I have acute anxiety….especially when around new people, as soon as I entered I was immediately greeted and treated with kindness till I left. I 100% recommended this office.."
Michelle Bright-Ayala
"I am extremely disappointed with my experience with Mason. As a company in the health insurance industry, you’d expect them to treat all customers with dignity and fairness. However, their blatant lack of respect and discriminatory practices left me feeling unwelcome and undervalued. From the unprofessional interactions I had with their representatives to their dismissive attitudes toward people from diverse backgrounds, it’s clear this company lacks proper training in cultural sensitivity and customer care. Health insurance is about providing security and support to everyone, but they seem to operate with bias that has no place in such a critical industry. COMPASSION is what they claim to have. If you’re looking for an inclusive, reliable provider, I’d strongly recommend you take your business elsewhere. Companies like this don’t deserve the trust—or money—of hardworking individuals who expect to be treated equally."
Neketa Jhada
"Chad is the best Medicare advisor ever. He knows how to find the best plan for your needs. He works tirelessly to help his clients. We have recommended him to so many people and they think the same thing"
Wendy Gallagher
